If you recently changed passcodes, use your old passcode to temporarily sign in After you try to enter your password ten times, your device will either erase itself or show Security Lockout and the Forgot Passcode? option without a timer, depending on how you previously set up your device. You can only reach the "Security Lockout" screen if you have an active cellular or Wi-Fi connection and previously enabled Find My on your device. If you can't follow these steps, you can use a computer to reset your device. When your device restart, follow the onscreen instructions to set up your device again, restore your data and setting from a backup, and set a new passcode. If you use an eSIM with iOS 17 or later, you can also choose to keep your eSIM and erase your data, or to delete your eSIM and erase your data.Ħ. Tap Erase to permanently delete all of your data and settings. On the Security Lockout screen, tap Start Reset to confirm.Įnter your Apple ID password to sign out of your Apple ID on your device. When you're able to, tap the Forgot Passcode? option in the bottom corner of the screen. If you're using an eSIM on iOS 16 or earlier, contact your carrier before trying these steps and ask for a QR code to set up your eSIM again.įrom your device's Lock Screen, try to enter your passcode until the " Unavailable" screen appears and your device asks you to try again later. Cellular devices will reconnect to a cellular network if you have active service. Once the process finishes, you can disconnect your iPhone and set it up as new.įor more on Recovery Mode, see How to Use Recovery Mode with your iPhone or iPad.* If you restart your device when you see "Security Lockout" on the Lock Screen, you won't be able to reconnect to a Wi-Fi network until your device is unlocked.If it fails - it takes too long, and your iPhone exits the recovery screen - start over from the beginning. The process should take a few minutes to complete.You should see a popup with the options Update, Restore or Cancel.In iTunes: Your iPhone should appear as a button near the top.In Finder: Your iPhone should be listed in the left sidebar.On the computer, open iTunes (PC or Mac running Mohave or earlier) or Finder.Don’t let go of the button until the recovery mode screen appears on your phone. Now, press and hold the appropriate button while quickly connecting your iPhone to the computer.iPhone SE (1st gen), iPhone 6 and earlier: You will use the Home button.iPhone 7 models: You will use the volume down button.iPhone 8 and later and iPhone SE (2nd, 3rd gen): You will use the side button. The button you will use depends on your iPhone model:. So have the cable already connected to the computer, ready to connect to your phone.
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